After working with four Defense agencies, I can say without a doubt, the Air Force is a sad example of HR management and this is possibly the most PC yet understated way to describe their ability to administer an HR program from its personnel rules and business processes to the inadequate tools.
Unfortunately, I cannot place a finger on any aspect of the Air Force program that works well and that includes the multitude of unqualified personnel at command, AFMA and AFPC. The program at base level has been demoted to such a low level (squadron) that managers/commanders between that HR office and the Wing Commander create work to give the appearance of importance and hinder HR's ability to be the honest-broker and cutoff access to the Wing Commander. The mastermind behind this plan needs to be fired!
The problem is that the military is in charge of HR and that in itself is idiotic. Military personnel do not possess or have the opportunity to obtain the breadth of experience needed to manage a civilian HR program and within the AF, this shows!
Recommend that Civ HR in the AF be administered by senior civilians!