Some people are super busy while others have down time - make it easier for people to help others out when they have down time so more can get done faster. For example, have a "grab bag" of tasks that anyone could pick up if they have a bit of free time - this could be managed at the agency, office, or division/branch level and could be sorted by the basic skills required to complete the task.
Make job functions more fluid and encourage cooperation
Tags: management personnel hiring
